Medical-Grade Skincare
Medical-grade skincare in London is the daily foundation that in-clinic treatment is built on, planned personally by Dr Harriet and delivered to your door through a secure patient portal.
The short answer
What medical-grade skincare is
Healthy skin is the foundation of any in-clinic treatment. Imagine going to the dentist twice a year and then not brushing your teeth in between! Unthinkable.
Dr Harriet offers a complimentary personalised skin assessment and plan to all patients she sees in clinic. A bespoke skincare plan is then sent via WhatsApp directly to you via our secure patient portal, GetHarley. This way, you will be able to check out securely and replenish from anywhere, and receive the products at your doorstep with instructions for usage.
Patients often come to Dr Harriet having spent considerable time and money on over-the-counter products with disappointing results. From acne and pigmentation through to overall skin ageing, she advises on skincare that actually works. If you would like to book a skin care consultation, please do get in touch!
What to expect during and after your session
- Assessment and planComplimentary in clinic
- Delivered throughThe GetHarley portal
- ProductsSent to your door
- ReorderingNo appointment needed
- Always includedDaily sun protection
- Advice fromA doctor, not a counter
Why Dr Harriet
The daily foundation everything else is built on
- Complimentary personalised skin assessment and plan for every patient seen in clinic
- Advice from a doctor rather than a product counter
- Plan sent directly to you through the secure GetHarley patient portal
- Products delivered to your door with instructions for usage
- Replenish securely from anywhere without needing another appointment
- Makes the results of in-clinic treatment last longer
What can be treated?
For some concerns the right topical plan is the whole answer, and Dr Harriet will say so rather than recommend a treatment you do not need. For others it is what makes in-clinic work hold.
- Pigmentation
- Acne scarring
- Skin quality
- Early lines and wrinkles
- Crepey skin
- Active acne and congestion
Treatment areas
Face
Beyond the face
Patient journey
What to expect from your skin plan
Consultation & preparation
Come to your appointment with a clean face where possible, and bring a list or photographs of everything you currently use on your skin including cleansers, actives and sunscreen. Note down anything that has irritated your skin in the past.
During treatment
Aftercare
Your bespoke plan arrives via WhatsApp through the GetHarley portal after your appointment, with instructions for usage. Introduce active ingredients gradually rather than all at once, and use daily sunscreen throughout. Get in touch if anything irritates your skin.
Skincare and skin plan costs
The assessment and the plan cost nothing if you are seen in clinic. You then pay only for the products you choose to order, priced individually through the portal, and you are never committed to a set at the appointment.
Skin health
Product prices are set by the GetHarley portal and are reviewed periodically. Skincare advice follows a face-to-face assessment and is given under GMC Good Medical Practice standards. Individual results vary.
Boundaries of practice
What's not treated
Good practice means saying no when indicated:
- Pregnancy or breastfeeding, which rules out retinoids and some acids
- Known allergy to a specific active ingredient
- Active skin infection or broken skin at the application site
- Current course of isotretinoin without prescriber agreement
Written and medically reviewed by Dr Harriet Turnbull, Aesthetic Doctor and GP: BMBS (Hons), MRCGP · GMC: prescribing and skincare advice given under Good Medical Practice standards.
FAQ
Medical-grade skincare FAQs
Does the clinic offer skincare?
Yes. High quality skincare is essential for your long term skin health and appearance, and maintaining it with clinically effective products is crucial to getting the most out of your aesthetic treatments. Dr Harriet offers a complimentary personalised skin assessment and plan to all patients she sees in clinic.
How do I order and reorder products?
Your bespoke plan is sent to you via WhatsApp through GetHarley, a secure patient portal. You can check out securely and replenish from anywhere, and products arrive at your door with instructions for usage. You do not need another clinic appointment to reorder.
Can skincare alone fix my concern?
For some concerns yes, and Dr Harriet will tell you when that is the case rather than recommending a treatment you do not need. For others, skincare is what makes an in-clinic treatment work better and last longer. Acne and pigmentation in particular often respond well to the right topical plan.
What if I already have a skincare routine?
Bring it, or photograph what you use. Dr Harriet will assess what is working and what is redundant, and will often simplify rather than add. Patients are frequently using several products that duplicate each other while missing one that would make a real difference.
Related Treatments
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Dr Harriet Clinics • 1 Orchard Street, UNTIL Marylebone, London W1H 6HJ
BookAppointments typically available within 1–2 weeks